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Store Policy

CUSTOMER CARE

At Rover Baby Goods, your satisfaction is our top priority. We care deeply about your experience with our products, and we are committed to ensuring that you and your toddler love what you’ve purchased. If, for any reason, you’re not completely satisfied with the product or your buying experience, we want to hear from you. Please reach out to us through our Contact form, and we’ll do everything we can to make it right.

We also understand the importance of reviews to our business—they’re the lifeblood that helps us grow and reach more families. If you have any concerns, we kindly ask that you give us the opportunity to address them directly before leaving a negative review. Your feedback is invaluable, and we’re here to ensure you have a positive experience with Rover Baby Goods.

PRIVACY & SAFETY

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting our website and purchasing our products.

Information We Collect

  • Personal Information: When you place an order, sign up for our newsletter, or create an account, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website.
     

How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your order, our products, and promotions

  • Improve our website, products, and customer service

  • Personalize your shopping experience

  • Send you newsletters and marketing emails (you can opt-out at any time)


How We Protect Your Information
We take the security of your personal information seriously. We implement various security measures to ensure the safety of your data, including encryption of sensitive information, secure servers, and regular security audits.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except for trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your computer that allow us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights
You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of receiving marketing communications

  • Request information about how your data is being used


To exercise any of these rights, please contact us at [Insert Contact Email].

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us
If you have any questions about this Privacy Policy, please contact us here.

Thank you for trusting Rover Baby Goods with your personal information. We are committed to protecting your privacy and providing you with a safe shopping experience.

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